Recent Commercial Posts

Be READY for 2019!

3/26/2019 (Permalink)

As a business owner you always want to make sure you have emergency contacts close by in case anything unexpected happens. We couldn't imagine the amount of stress! SERVPRO® of Broome County East realizes that you might not think about the unexpected things that might happen to your business; flooding, fire, mold etc.

Emergency Ready Program

Our ERP, Emergency Ready Profile is the best way to reduce business interruption following a planning for it now! As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

The SERVPRO® Emergency READY Profile Advantage is a no-cost assessment to your facility. This means there is no need to allocate funds, giving you a great value at no cost. The SERVPRO ERP is a concise Profile Document that contains only the critical information needed in the event of an emergency. It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed. It is a guide to help you get back into your building following a disaster.

This can help minimize the amount of time your business is inactive by having an immediate plan of action. This plan Establishes SERVPRO® as your disaster mitigation and restoration provider. You have a provider that is recognized as an industry leader and close by. The plan identifies the line of command for authorizing work to begin. This saves time so we can begin the work of mitigating the damage which can save you time and money. Our Profile will provide facility details such as shut-off valve locations, priority areas and priority contact information.

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” Give us a call today and set up your ERP!

Commercial Mold Restoration

3/22/2019 (Permalink)

Many types of mold exist and all molds have thepotentialto cause health effects. However some mold is good- such as mold used in making blue cheese mold and mold used in the production of Penicillin. Some forms of mold can certainly cause health problems, but not all kinds of molds cause health problems in all people. Molds produce allergens, but not all people will have the sensitivity to react to the molds. However, those allergens can trigger allergic reactions or asthma attacks in people who are allergic to mold.

For mold to grow it takes moisture and oxygen. Mold can grow on any organic substance such as wood, paper, carpet, and foods.

It is impossible to eliminate all molds and mold spores in an indoor environment; however, mold growth can be controlled simply by controlling the moisture indoors.

If mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Over time mold can gradually destroy the things they grow on if the mold is not remediated.

Today builders are making buildings that are tightly sealed, and can lack adequate ventilation which can potentially lead to moisture buildup. Since mold requires water to grow, it is important to prevent moisture problems in buildings. Building materials, such as drywall, may not allow moisture to escape easily. Moisture problems can be a result of roof leaks, landscaping and lack of timely maintenance of moisture problems.

It is important to address any water issues whether sudden or on-going in order to eliminate or at least minimize the need for mold remediation services. SERVPRO can provide free estimates for mold damaged commercial properties. Our Team has the experience, knowledge, and NYS Mold Licensing to get your affected business back in working order.

Commercial HVAC Cleaning

3/1/2019 (Permalink)

It's easy for the cleaning of air ducts and HVAC systems on your property to go forgotten, but it is important to keep up with regular HVAC maintenance. Like anything else in a home or business, air ducts accumulate dust and dirt over time. Other the factors that may increase the need for regular HVAC system cleaning are pets, occupants with allergies or asthma, cigarette or cigar smoke, water contamination or damage to the home HVAC system, or home renovation and remodeling projects. A general rule of thumb is that if your air ducts look dirty, then they probably are. 

The National Air Duct Cleaning Association (NADCA) recommends that dirty HVAC systems be inspected by a reputable, certified HVAC professional. Clean HVAC systems can result in an improved air quality of your home or business. Regular cleaning may also increase your energy savings and give your HVAC system a longer lifespan.

If air duct and HVAC system cleaning goes beyond the scope of your regular janitorial staff, or if you want cleaning done for your home's system call SERVPRO of Broome County today!

Commercial Fire Testimonial

3/1/2019 (Permalink)

Fire and water damages happen when we least expect it. Our goal is to work with our clients and make these stressful situations manageable by providing a thorough scope of work to make it like it never even happened.

We recently worked with a local municipality whose Department of Publics building sustained a fire loss. A snow plow caught fire during the winter season causing smoke and fire damage throughout the garage and office areas. Our Team was there to respond. The project took close to 2 months to complete due to the size and extensive damage. We assisted with structure cleaning, contents cleaning, document restoration, and repair services. Progress updates and photos were provided daily to our client.

When the job was complete our client was more than happy and had this to say:

"Great Job! Very professional. Justin is attentive and considers all of our needs. I would recommend this TEAM to everyone."

ERP Testimonial

11/6/2018 (Permalink)

SERVPRO offers Emergency Ready Profiles to all commercial buildings, no matter the size. We work with Schools, Municipalities, Property Management Firms, Manufacturing Facilities and more. We work directly with Owners and Facility Managers to put a plan in place should an Emergency Occur. The profile only includes the necessary information needed following an Emergency with the goal of a knowing what to do and who to call. A quick response can minimize damage and business interruption when it comes to fire and water damages.

After working with our Marketing Manager Ashley on an Emergency Ready Profile, the Johnson City Senior Center had an unexpected water damage occur after hours. The organizations Director, Darlene had her mobile at accessible at 4 AM and called SERVPRO to respond. SERVPRO came and cleaned up the water within a couple hours. Our client could not believe how smooth of a process this was and how much easier it was having a plan, and knowing exactly what to do without wasting time. To learn more about our ERP and see the Johnson City Senior Living Video testimonial, please click the link below and

Commercial Specialty Cleaning

11/6/2018 (Permalink)

Our Team offers a variety clean up and restoration services. Many times our clients think of us for Fire, Water or Mold Clean up. However we have offer specialty cleanup services as well. Our Team has been contacted by Universities and Hospitals to assist in minimizing rapid spread of infectious illnesses. We have assisted in the containment of diseases such as the Norovirus, Scabies, and aggressive cleaning of Operation and Medical rooms to limit infection spread.

Our Team provided our client a plan of action based on their need, and worked in a professional and safe manner to successfully deliver the outcome needed. Every circumstance is different, please feel free to call our office for a Free Estimate or just to learn more about our services, capabilities and how we can help!

SERVPRO is READY 24 Hours a day, 7 Days a Week, 365 Days a year.

A Team you can Trust

11/6/2018 (Permalink)

Whether it’s your home or office - we all need a little backup especially in an emergency! You never know what you’ll need. Lucky for you, we do! Floods, mold, fire damage or just regular cleaning; you have to have a company you can trust. And even more importantly - people you can count on 24/7. Look no further! You KNOW you can trust the professionals at SERVPRO!

Do you know why? Because you local SERVPRO team has been in business 25 year and ranks among the Top 20 Franchises Nationwide! Even better - according to Entrepreneur, SERVPRO is ranked in the top 10 Franchises Nationwide! WOW! And to top it all off we're #1 in our industry - and we have been for the last ten years! 

Want to know a little more about how we got our start? Believe it or not SERVPRO actually started in 1967 as a painting business. Two years later, the founders Ted and Doris Isaacson began franchising SERVPRO as a cleaning and restoration company. Then finally in 1988 they decided to make the move and left Sacramento, California to expand their business in Gallatin, Tennessee - all in order to be within 600 miles of 50% of the U.S. population. 

Our team at SERVPRO specialize in disaster restoration, offering cleanup and repairs to both commercial and residential customers whose property has suffered fire or water damage. We also offer mold remediation, carpet and upholstery cleaning, air duct and HVAC cleaning and so much more! 

We’ve been in the cleaning and restoration business for quite a while now - so we know what we’re doing. Let us be your backup - download our “Ready Plan” app and put our number on speed dial. In an emergency, you need a team you can trust - we’ve got your back! 

Thermal Imaging: Unseen Water

3/21/2018 (Permalink)

Thermal Imaging from a Commercial Water Damage

When it comes to water damages, it is the water you don’t see that can make damage even worse than it appears. Hidden or trapped water that is unseen could potentially cause mold growth to occur and make restoration more costly. For example, if your property experiences a roof leak, pipe break, or appliance/sprinkler malfunction and water travels through multiple floor levels it could be difficult to identify if there is moisture trapped in wall / floor joists, insulation or crawl spaces.

SERVPRO offers FREE Moisture Inspections to avoid these issues! Our Franchise is now a Certified Level 1 Thermographer. We use the latest in thermal imaging technology to detect unseen water. Although a surface may feel dry, water could be trapped. Your SERVPRO Professionals can take non-invasive measures to properly identify and dry water affected areas. SERVPRO can be of service to Residential, Commercial or Industrial Properties. We know what to look for, and how to help to save your home or business time and money in the future.

Commercial Post Construction Cleanup

4/12/2017 (Permalink)

Structural integrity, materials, labor, safety, customer satisfaction and deadlines- the list goes on and on when building a commercial facility. However, the bottom line is this- Property Managers and Construction Developers are  responsible for getting the doors open on time.

Our team can help meet deadlines by providing thorough post-construction cleanup services in a timely manner. These services include:

  • Post- Construction Cleaning
  • Dehumidification and Drying
  • Final Cleaning
  • Fast-Track Drying
  • Emergency Response Restoration and Cleanup Services

If an emergency occurs, the newly installed sprinkler system goes off, or pipe bursts, our TEAM will work with you and your TEAM to get you back on track.


Emergency Planning: Will your business be READY or RUINED?

3/20/2017 (Permalink)

When people think of “disasters” they think of Fire, Water, or Weather related events. Although there are many emergencies and disasters that can impact your business without any warning or notice, Fire and Water certainly can be culprits that can cause some serious property damage.

  • The number one natural disaster in the United States is flooding. Flooding and Flash Flooding is a risk in every state. (According to
  • In 2015, there were over 1.3 Million Fires Reported (According to NFPA)

Since we can’t plan on disasters, we can plan for them. SERVPRO can help commercial businesses be prepared for these events in order to help in minimizing downtime, business interruption and the amount of damage that occurs. By knowing what to do, and who to call following a fire or water damage to your property, you are not only saving your property from further damage, but yourself from further aggravation and stress. Being prepared can lessen the stress of recovery. Starting an Emergency Ready Profile is easy. With just one meeting with one of our commercial representatives you’ll know what is needed to create the profile, and have a game plan started should anything happen. Our TEAM will work with business owners and property managers for free in order to put a plan in place. You’ll have one step in the right direction of being READY for whatever happens.

Learn more about preparedness:

Document Restoration

2/27/2017 (Permalink)

It can be overwhelming when unexpected fire or water damage affects your school, business, home, or facility. It is important to first make sure everyone is safe when a disaster happens. Once safety is insured and the damage is done….it’s time to assess and work towards restoring the property.

When it comes to assessing damage, some of the most valuable items may just be documents, photos, or books. These items aren’t always lost, we can help. Document Restoration is another service our TEAM can provide.

The SERVPRO® Document Restoration Facility Offers:

  • Innovation: we use the latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing

  • Secure: managed by HIPPA Master-certified technicians, under 24/7 surveillance

  • Digital: we use a computerized inventory system for digitizing your documents

  • Flexible capacity - we can accommodate large commercial losses or small residential jobs

  • Full Service: we offer a range of services including drying, cleaning/disinfecting, re-jacketing, digitizing, and deodorization

If you or your facility is in need of Document restoration services please contact us today and we would be happy to help you restore your valuable documents.

SERVPRO Working with Federal Agencies

2/15/2017 (Permalink)

Binghamton, NY – US Federal Contractor Registration client SERVPRO of Broome, Tompkins & Tioga Counties is registered in the System for Award Management (SAM) and is available to work on federal contracts.

In business since 1993, SERVPRO makes available 53’ tractor trailers for clients during emergencies. These trailers come complete with state-of-the-art drying equipment, air filtration equipment, and deodorization equipment. SERVPRO also makes available document-restoration services, in addition to their Emergency fire, water, mold, biohazard, and HVAC-cleaning and restoration related services.

“We also make available to our clients a well-trained and high-quality team of people who have passed background and chemical checks,” said VP of Administration & Marketing Danielle Sepe Yurka. “Our clients know from the get-go they can trust our team with their contents & sensitive documents, and know that we will get the job done right”

SERVPRO, which serves clients in Broome, Tompkins, and Tioga Counties in New York; Upstate, Central, and Western New York; and in Northern Pennsylvania, is available 24 hours a day, which means that regardless of when an emergency occurs, the company is available to respond. Making its team available 24 hours a day means it can help prevent secondary damage from occurring, said Yurka.

SERVPRO specializes in responding to and helping mitigate large losses, and provides its clients with real-time communication and job updates. 

Though it hasn’t yet won its first contract, Yurka credits US Federal Contractor Registration with helping it put in place the tools it needs to succeed as a federal contractor. 

“The team at USFCR is pleasant to work with and its associates are eager to help us succeed,” said Yurka.

US Federal Contractor Registration helps clients complete the SAM Registration, develop winning bid strategies, and succeed as government contractors. In 2016, USFCR clients earned nearly $2 billion in government contracts.

Eric Knellinger, president of US Federal Contractor Registration, the world’s largest third-party government registration firm, said that SERVPRO makes available the types of services that federal buyers often can’t plan to acquire until they actually need them – and not just need them, but need them at that very moment. 

“SERVPRO has positioned itself as a federal contractor that is available and willing to respond to any types of emergencies when called into action,” said Knellinger. “That type of responsiveness will help it succeed going forward.”

Commercial Large Loss TEAM of Upstate NY

1/30/2017 (Permalink)

Our TEAM is Ready for whatever happens! Our Commercial Large Loss Division is ready day and night. Our Team is currently in progress with Fire restoration & cleanup services at a bowling alley in upstate NY. The fire originated in the kitchen of the bowling alley which created heavy smoke damage throughout the first and second floor.

It is our top priority to get this business back open, and their employees back to work. Our Team is working to clean every aspect of the property from the bowling alleys specialty mechanical equipment, to duct work, and every surface in between!

Our TEAM has experience working with different types of properties such as Apartment Complexes, Hotels, Assisted Living facilities, Strip Malls, Churches, Schools, Municipalities and more. With our TEAM you can expect daily communication, in-progress reports, and detailed billing and estimating. Ongoing communication throughout the job process with our commercial clients and their insurance company and/or consultants is a must in order to insure a smooth project from start to finish.


Be READY this New Year

12/28/2016 (Permalink)

Do you have a New Year’s resolution? Often times when people create resolutions be it personal or business, it is on areas in which they want to improve, do better or change. If it’s improving your business this year, this is an area where we can help!

The SERVPRO Emergency READY Profile is a free tool our company offers to prepare businesses should they ever incur a disaster or emergency such as a major pipe break, fire, or biohazard / vandalism cleanup. The profile outlines, what to do, who to call, list of emergency preferred vendors, key company personnel, and photo documented utility shut off and priority areas.

How can this help?

By knowing what to do, and who to call when it comes to initial response could save substantial dollars. A quick response will limit the amount of damage that occurs, especially when it comes to fire or water damage. Furthermore, if more damage is incurred then the time it takes to fix or restore the damage may be timely causing further business interruption and unnecessary downtime.

We stay connected throughout the year to make sure the profile is up to date. The Profile is made available as a hard copy and Mobile Versions. It will feel great to not have the stress of--will I know what to do should fire, water, or mold ever affect my business?

Call us today to find out how to get started!

Fire at Board of Elections Building

11/14/2016 (Permalink)

Our Commercial Large Loss Team was able to assist in the fire remediation needed at a Board of Election building in Erie County. A fire broke out in the night causing smoke, soot, and odor damage throughout the building. Our Franchise was able to work with the government officials in restoring the building quickly to minimize unnecessary downtime.

When it comes to damage to a commercial building, it is our priority to minimize the amount of secondary damage that occurs which can ultimately limit the amount of business interruption. If your business does not already have a plan in place of what to do and who to call if disaster strikes- call our office and we will assist is making on for you…for FREE! Call us to find out more.

Preparedness Planning for Commercial Clients

7/26/2016 (Permalink)

Surprisingly, as many as 50% of businesses close down after a disaster. Luckily, most of those that did survive had a preparedness plan in place before the disaster struck and you can too. By developing a SERVPRO Emergency Ready Profile, you can be sure that you minimize business interruption by having an immediate plan of action.

Here are a few things you can do to make sure you and your business are prepared for any disaster:

  • A no cost assessment of your facility.

  • This means there is no need to allocate funds, giving you a great value at no cost.

  • A concise Profile Document that contains only the critical information needed in the event of an emergency.

  • It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

  • A guide to help you get back into your building following a disaster.

  • This can help minimize the amount of time your business is inactive by having an immediate plan of action.

  • Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.

  • You have a provider that is recognized as an industry leader and close by.

  • Identification of the line of command for authorizing work to begin.

  • This saves time so we can begin the work of mitigating the damage which can save you time and money.

  • Provides facility details such as shut-off valve locations, priority areas and priority contact information.

  • Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

For more information check out our website!

Don’t let water take your business underwater

3/29/2016 (Permalink)

When it comes to helping, SERVPRO doesn’t play favorites. We pride ourselves on our ability to help everyone in the Southern Tier. That includes helping get your business back on its feet after disaster strikes.

How can SERVPRO help my business? We’re glad you asked! As you may have heard, we specialize in the restoration of buildings after water, fire, and mold damage.  In addition to our structural restoration services, we help protect and restore what’s most important to your business…your information.

Utilize SERVPRO's electronics and document drying restoration services to preserve the data you have worked so hard to aggregate.

Electronic Cleanup:

Water-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water. A SERVPRO Franchise Professional will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. We start by cleaning the exterior of electronic devices to help stop further corrosion and damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document/Photograph Drying:

When your valuable documents, including photographs, are damaged by water, extreme caution should be taken to help ensure the water damage does not destroy the document. Although some documents may not be restored to pre-water damage condition, SERVPRO Franchise Professionals can save a great deal and help minimize additional damage.

Depending on the type of documents and the level of water damage, we have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

SERVPRO: Large Loss Division

2/17/2016 (Permalink)

Large Loss

Did you know? Your very own SERVPRO of Broome, Tompkins & Tioga Counties is the Large Loss response team for all of Upstate, Central and Western, NY?!  Our certified Large Loss Team will respond to any location within Upstate NY when called! Learn more about how our team handles a large loss! Our elite Large Loss specialists are prequalified with the following certifications:

  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • OSHA - Other Training
  • IICRC Certified Firm
  • SRT - IICRC Fire & Smoke Damage Restoration Technician
  • WRT- IICRC Water Damage Restoration
  • CCT – IICRC Carpet Cleaning Technician
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • MOLD: Abatement Worker Training
  • ECTP – SERVPRO Employee Certification Training Program
  • SERVPRO - Fire, Water, Carpet & Upholstery Certified
  • HAAG – Roofing Training Certification         
  • Successful Subrogation I & II

In addition, every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.

Want to know if you qualify as a commercial large loss? See the list!



-Property Management Facilities

-Hospitality Industry

-All Commercial & Industrial Facilities 

Any time of day or night the SERVPRO of Broome, Tompkins & Tioga Counties fleet is ready to take off! So give us a call at 607-722-2262.