Recent Posts

Local flood alerts: stay tuned!

3/30/2020 (Permalink)

Car flooding Car flooding

This month marks the National Weather Safety's (NWS) Annual Flood Safety Awareness . The National Weather safety will be teaming with NOAA and FEMA to provide awareness and safety to help prepare America for the single most damaging water related event. For those who are not aware The NWS is America’s Hero, providing support efforts and important prevention information to those at risk of experiencing the effects of a disaster from sea to shining sea. Similar to SERVPRO, The NWS exists to provide one sole purpose. To provide support and relief to those we serve.

Flood preparedness is not optional when living here in the Southern Tier. Our long term residents know firsthand the disastrous effects of Flash Flooding. Within the last decade we have experienced two catastrophic floods, the first in 2006 and the second in 2011. The flood caused from Tropical Storm Lee in 2011 forced 20,000 (NY Times) residents to evacuate their homes and find refuge outside the flood zone. Local University SUNY Binghamton even housed 1,700 residents displaced from their homes in its events center and used it’s west gym as a medical emergency unit, caring for 100 critically injured flood victims (NY Times). Unfortunately flooding is too common and unpreventable by the residents. Because they are guaranteed to happen and unpreventable in nature, being prepared for such an event is absolutely critical. SERVPRO will be here for relief efforts after the event, however it is your responsibility to ensure that when a flood does strike that you are not caught without a plan.

Knowledge is power. Binghamton’s National Weather service has dedicated each day this week to a different flood related topic.

We highly recommend that you educate yourself on the different topics. Here’s the “sparknotes” version: but reading the full piece could literally be a matter of life or death come the time of an emergency.

Prepare: Know what you’re up against

Flooding Hazards that affect Broome County of New York State:

-Flash Floods

-River Flooding


-Tropical Systems and Coastal Flooding

Be Aware: Stay Informed

Use resources to always be aware of what the conditions are around you.

Final words from SERVPRO:

“By failing to prepare, you are preparing to fail”- Benjamin Franklin

SERVPRO Scientists; The science of drying

3/30/2020 (Permalink)

Flooded Commercial Building Flooded Commercial Building

Flooding is common. Especially in Upstate NY. We’ve seen our fair share of epic floods in 2006 and 2011. That’s why SERVPRO of Broome, Tompkins and Tioga Counties is certified when it comes to our drying techniques. The knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. We know your first inclination is to grab the roll of paper towels and a fan, but that could create secondary damages. That’s when you know to call in the SERVPRO team.

When your business is facing water damage, our certified professionals will

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening

  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly

  • Speed up Mother Nature by using professional drying equipment

Your local SERVPRO professionals (US!) specialize in water damage restoration. We use the very latest technology to help make it “Like it never even happened.”

Fireline Ultrasonic Contents Cleaning Systems

3/30/2020 (Permalink)

Contents Cleaning Contents Cleaning

Have you or has someone you know experienced a fire or smoke damage to their home or business? Let us shed a little light on the system that SERVPRO of Broome, Tompkins & Tioga Counties uses to bring your contents back to new. The Fireline Ultrasonic Contents Cleaning System is an assembly line process to quickly clean customer's contents following fire or smoke damage or other related disaster. The Fireline's systematic approach to contents restoration has emerged as the industry model and continues to set the standard for efficiency. 

At SERVPRO of Broome, Tompkins & Tioga Counties we can now safely restore instead of replace your damaged contents. The Fireline System can clean to near pristine condition, much of your personal and sentimental contents. You would never know that your contents had been through a fire or smoke loss. Having the ability to restore your contents will provide you not only with peace of mind, but a timely turnout of your belongings and a cost savings for the client as well as the insurance company. 

While utilizing the Fireline System, our expertise in contents restoration enables us to offer a total solution that provides increased customer satisfaction. Employees that work in the Fireline Systems Center are all trained and certified to work in restoring contents as a result of a fire, smoke, water or mold loss. The staff at SERVPRO of Broome, Tompkins & Tioga Counties is highly trained in property damage restoration. From the initial and ongoing training at SERVPRO's corporate training facility to industry certifications such as the Clean Trust (IICRC), rest assured our staff is equipped with the knowledge to restore your property and contents. 

When choosing SERVPRO of Broome, Tompkins & Tioga Counties, you are choosing a company who understands the stress and worry that comes with devastation. Having our employees at your door with understanding, along with the knowledge and training to back their work will be invaluable.

Signs of a water damage

3/26/2020 (Permalink)

Early sign of water leak Water leak in ceiling

Purchasing a home is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should be aware of the following signs for household problems and address them before they get worse.

One of the biggest problems to a homeowner is water damage. If left unattended, water damage can deteriorate the structure or cause secondary damage, including mold growth. Here are some things to look for:

1. Floor damage
No matter what kind of flooring you have, it will show signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, look for damp spots or the smell of mold and dampness.

2. Stains
Water stains on the floor, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Cracks in the drywall may suggest an issue. Peeling paint is another sign of water within wall cavities.

3. Inspect Outdoors                                        Check the exterior of your house. Look for pools of water that can signify poor drainage, or leaky rain gutters. Any of those issues could threaten the foundation of your house. Common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell. 

Being aware of these signs are the first step to being prepared. If you see any of these signs in your home, get the issue taken care of, before it worsens. If you need assistance with moisture readings, or visual inspections, we are here to help 24 hours a day/7 days a week.

Call your local SERVPRO Franchise Professional (607) 722-2262.

Most Common Fire Hazards

3/26/2020 (Permalink)

Overloaded power strip Overloaded power strip

Fire Damage Cleanup & Restoration is one of our primary services. No matter the season, a fire can begin by one of the most common ways listed below. Stay aware and know what to look for according to Wikipedia.

  • Kitchen fires from unattended cooking, grease fires/chip pan fires
  • Electrical systems that are overloaded, poorly maintained or defective
  • Combustible storage areas with insufficient protection
  • Combustibles near equipment that generates heat, flame, or sparks
  • Candles and other open flames
  • Smoking (Cigarettes, cigars, pipes, lighters, etc.)
  • Equipment that generates heat and utilizes combustible materials
  • Flammable liquids and aerosols
  • Flammable solvents (and rags soaked with solvent) placed in enclosed trash cans
  • Fireplace chimneys not properly or regularly cleaned
  • Cooking appliances - stoves, ovens
  • Heating appliances - fireplaces, wood-burning stoves, furnaces, boilers, portable heaters, solid fuels
  • Household appliances - clothes dryers, curling irons, hair dryers, refrigerators, freezers, boilers
  • Chimneys that concentrate creosote 
  • Electrical wiring in poor condition
  • Leaking/ defective batteries
  • Personal ignition sources - matches, lighters
  • Electronic and electrical equipment
  • Exterior cooking equipment - barbecue

Hoping these help you and your family stay fire safe. Know what causes fires, so you can avoid them.

If you experience a fire in your home and need assistance with the clean up & restoration, please call us. We are always here and happy to help!

SERVPRO; The Cleaning Experts

3/24/2020 (Permalink)

Special Cleaning Commercial Cleaning Experts

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today.

(607) 722-2262 

Specialty Services for Police & Fire Departments

3/24/2020 (Permalink)

Fire fighter Fire fighter

SERVPRO is a 24/7 Emergency Service Company for Fire/Water, Mold and Specialty Cleanup Services.

We work hand in hand with our communities first responders and can assist Police & Fire Departments with many services. They include:

1-4-8: Timely response, communication & action. 

Emergency Board Up: SERVPRO offers assistance for roofs, windows, doors & Structures following a fire loss or vandalism.

Restore vs. Replace: Our goal is to salvage restorable personal items to reduce recovery time & costs.

Bio-hazard & Vandalism: SERVPRO offers cleaning services for police stations, cells & emergency vehicles.

Deodorization: Proper removal of smoke residues & deposits can help prevent permanent content damage & resurfacing odors. 

Fire Department Turnout gear & Police Uniform Cleaning: We are certified under NFPA 1851 guidelines to clean, restore and visually inspect full fire gear ensembles and PPE, especially following heavy soiling. Our Esporta wash system can disinfect up to 99.9% for odor, mold, viruses, bacteria & bloodborne pathogens.

We are locally owned and operated and have been serving our community and surrounding counties for over 26 years. Let us bring our top notch service to you in your time of need and show you why SERVPRO is the #1 nationally recognized cleanup & restoration company.

Call us today to start the relationship!

(607) 722-2262

Steps to Restore Fire, Smoke and Soot Damage

3/23/2020 (Permalink)

Smoke damage in home This is a closeup photo of smoke damage above an entryway walking into a dining room.

Have you ever wondered what it takes to restore your home or business after a fire? Below are the detailed steps we would take to make it "Like it never even happened." 

  • Step 1- Structural Cleaning 

After a smoke or fire damage, ceilings, walls, woodwork, carpeting and floors will often need a thorough cleaning. Your experienced local SERVPRO Franchise Professional will pretest to determine the extent of damage, and then use the specific equipment and cleaning products required to clean and protect the different surfaces found in your structure. Depending on the amount of soot, your local SERVPRO Franchise Professional may even be able to reduce the cost of recovery by cleaning lighter soot deposits found on some surfaces, eliminating the expense incurred with repainting or refinishing. In other cases, SERVPRO will clean to "prepare for painting." This process deodorizes and ensures the new paint will adhere properly to the surface. 

  • Step 2- Contents Cleaning

All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO Franchise Professionals begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO Franchise Professionals can provide wet or dry cleaning services. Additionally, all the other restorable contents will be cleaned and deodorized to preloss condition. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more. Finally, SERVPRO can provide an inventory list of all "to be claimed" items if requested. 

  • Step 3- Deodorization 

SERVPRO Franchise Professionals provide specialized services that rid your home or place of business of offensive odors left by fire or smoke damage. SERVPRO Franchise Professionals do not merely cover up lingering odors with a fragrance, they seek out the sources of the odor and remove them. Ask your SERVPRO Franchise Professional to explain the various deodorization methods available and which will work best for you.

When it comes to your home or business, getting you back to normal quickly is our first priority. Trust the most recognized restoration vendor in the world, trust the SERVPRO professionals! 

Your local SERVPRO is only a phone call away, call (607) 722-2262 if you experience a situation where we can help. When fire takes control of your life, we help you take it back.

Know the Flood Terms

3/23/2020 (Permalink)

Flood Watch Flood Watch

During a local emergency, it can be challenging to stay up to date on the terms being used for flooding.

Learn the terms listed below so you know what level of preparedness you should take.

Flood Watch: Flooding is possible. Listen to weather radio, commercial radio, or TV for information.

Flash Flood Watch: Flash Flooding is possible. Be prepared to move to higher ground; listen to weather radio, commercial radio, or TV for information.

Flood Warnings: Flooding is occurring or will occur soon; if advised to evacuate, do so immediately. 

Flash Flood Warnings: A flash flood is occurring; seek higher ground on foot immediately. 

Floods are ranked as one of the most common and widespread natural disasters in the United States. Whether you live near a coastline, along city streets or in the mountains, near a river or even in the desert, there is potential for suffering flood damage. According to the NFIP (National Flood Insurance Program), houses in the United Stated have a 26% chance of being damaged by a flood during the course of a 30 year mortgage. 

Be prepared, be alert and know the terms!

If you experience a flood situation in your home or business, your local SERVPRO franchise professionals can help. We are available 24 hours a day to serve you when the need, or the water rises. Call us today to learn more! (607) 722-2262

Commercial Construction Cleanup

3/23/2020 (Permalink)

Commercial Construction Commercial Construction

SERVPRO helps ensure your finished projects always look their best. We can provide a thorough cleaning after construction is complete at your home or business.

What is Post Construction Cleaning?

Once the floors are down and the drywall is up, its time to remove the debris and dirt in order to lay the carpet, paint and decorate. SERVPRO Franchise Professionals can provide the debris removal services to prepare the building for interior design. 

Final Cleaning services are when you want the facility to look its best when the doors open. Your local SERVPRO Franchise Professionals provide cleaning services to give the building that extra shine. These services include showcase carpet cleaning; hard floor cleaning; ceiling walls and fixture cleaning; deodorization; air duct cleaning; debris removal; window cleaning. 

Is your building trapping moisture during construction? Excessive moisture could result in mold growth. We can provide Dehumidification and Drying services to help you eliminate moisture and prevent the potential for mold growth. 

SERVPRO Franchise Professionals have the training and tools necessary to help you during your project. Call us today for a discussion on how we can help. (607) 722-2262