We invite our customers to share their experience!
Each month customers who review are entered into a drawing for a $25 Gift Card!
SERVPRO of Broome County & Tompkins & Tioga Counties love to hear our customer’s feedback!
Each month we are doing a drawing for the customer or clients that have left us a review on either Google, Facebook or Yelp! We are offering a $25 Gift Card for the drawing. If our customers complete a review on more than one outlet- multiple entries mean multiple chances!
Whether it’s, fire, water, mold or any other emergency service we want to be there to help. Letting the world know how we did can help others. A thoughtful review can impact fellow neighbors or friends facing disaster to choose SERVPRO!
If our clients experience was less than excellent, we want to know why and how we can improve the next time. Thank you to all of our clients who have already taken the time to share about your experience – we truly appreciate it!
To learn more about SERVPRO and how we can help, please click here!
Commercial Water Loss: Assisted Living Facility
SERVPRO equipment set up
Our Commercial Large Loss Division responded to a water loss that occurred at a senior living facility. The loss occurred due to a severe broken pipe in an elevator shaft on the 7th floor of the building. This caused the elevator to flood, and flood all the floor levels in between. Ceiling tiles fell from each ceiling as they were soaked with water; walls and flooring were saturated, and resident rooms had water damage throughout.
This situation needed to be dealt with immediately in order to insure the safety of residents and to insure the building could be salvaged before secondary damage such as mold set in. Our client responded quickly and called in SERVPRO who they knew could help.
Having a plan in place and knowing what to do and who to call following a disaster is vital to any commercial loss. Having a plan can minimize business interruption and unnecessary secondary damage.
Our Team was ready to assist with the management, skilled man power, & equipment and resources needed to handle this size multi-level commercial water loss.
Our Local franchise is ready for what you need, no loss is too large or small.
SERVPRO & The New Visions Program for Students
We put our community first. This year, we started working with the New Visions program. New Visions is a program provided through BOCES for accelerated high school seniors. The seniors chosen for this program are seeking hands-on experience in the professional world regarding their future field of interest. New Visions achieves this by setting up internships at different professions in the Broome, Tioga county areas. SERVPRO was eager to get involved in the internships.
We contacted the educator of the New Visions Business Academy, to see how we could help. Our contact linked us to a senior from Vestal Senior High School, Laura. Laura comes to our Binghamton location from 8:30 to 10:00am on Tuesdays and Wednesdays to learn about what we do here at SERVPRO.
She has been working closely with our marketing team these past few weeks. She has gotten the chance to see the exclusive details of their daily workload. She has sat in on marketing meetings, toured our facilities and worked on marketing projects. We hope to teach her the importance of customer service, communication, and the many other inside secrets SERVPRO of Broome, Tompkins & Tioga Counties has to offer.
We love supporting the New Visions program because we believe these students are the future of our workforce. We hope to give them a unique experience at SERVPRO, as to illuminate them to the possibilities they can achieve. We look forward to the future placements with the New Visions Business students in the 2020 year.
House and Outdoor Winter Storm Prep Tips
Winter is here!
We know with large snow storms and freezing rain it can be dangerous for travel and house-care. SERVPRO wants to remind you of some handy tips to stay safe this winter season.
-Put salt down on your driveway and sidewalks. It is hard to see black ice and misjudge your traction on slippery snow.
-Shovel snow periodically to avoid mass build-up. The snow can get dense and heavy over long periods of accumulation.
-Ice removal is time consuming, leaving many car windows poorly cleared. To eliminate this problem, cover your car windows with cardboard before an ice storm.
-Prepare for power outages. It is a good idea to have non-perishable food, flashlights, batteries, firewood, and blankets handy in case of a power outage. Any supplies that require minimal energy should be stored to stay warm and healthy in a storm.
-Have your chimney inspected by a trained professional to assure all parts are working correctly. Eliminate the risk for fire problems throughout the winter season.
We are also available for help 24 hours a day 365 days a year if you ever need assistance. There is no disaster we are not prepared for. Happy Holidays!
Winter Weather: Storm Prep
Can we really prepare our businesses for Winter Storms?
Yes! Here are some tips of what can be done in advance of a storm in order to protect your property and liabilities.
- Check for down tree limbs and branches around your property. Weather such as wind, heavy rain, snow and ice can cause branches to fall which could potentially cause damage to the property and even potentially cause personal injuries.
- Check walkways and parking lots around property for proper drainage to alleviate flood hazard potential.
- Install mats or non slip surfaces and post caution signs where water could be present. Inspect handrails, stairwell and entry ways to address and correct potential slipper or hazardous areas.
Call on your local SERVPRO today about starting a free Emergency Ready Profile for your commercial business. We are here to help.
Our Customers are Important to Us!
We truly value our customers and their experience with SERVPRO of Broome, Tompkins & Tioga Counties.
We encourage our clients to provide us the best feedback they can, good or bad! If there is an area where we can improve, we want to know about it.
Feedback can be given through a facebook review, google plus, yelp, or simply just picking up the phone and giving us a call! We want to know.
Although you may have been referred to us during a water, fire or storm emergency, we can be your go-to vendor for any future needs you may have. It is tough finding the right company to provide services in your home or business, so call a company you can trust.
All employees are background screened prior to employment and on an annual basis. Our Staff is uniformed, highly trained, professional, and right in your community.
So how did we do? If we have visited your home or business, give us a review us today!
Holiday Decorating Safety
Keep your holiday season free of fire damage!
Be safe this season! Holiday lights and decorations are festive and raise the holiday spirit, but if they are not used properly they can wreak havoc on your holidays! The U.S. Fire Administration says that one of every three home Christmas tree fire is caused by electrical problems. Although these fires may not be as common they are more likely to be serious.
Here are a couple things to keep in mind from the American Red Cross while you are getting your home or business festive!
- Always unplug tree and holiday lights before leaving the property or going to bed
- Place Christmas Trees, and other holiday decorations at least 3 feet away from heat sources- fire places, portable heaters, and other heat vents.
- Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords.
If fire or smoke damages your property, call in a professional to assist in the clean up! We will walk you through our fire restoration process and make it "Like it never even happened."
Winter is here! SERVPRO tips to keep windows dry.
Keep your windows frost free
Most winters in Upstate NY are dreadful by the time Halloween rolls around, but the fall and winter of 2019 gave us a little more warmth, and most importantly, more time to enjoy outdoor activities!
Unfortunately for us upstaters, perfect fall days can't last forever. The past few weeks have brought some below freezing temps which leave our hands, homes and offices cold and our windows covered with frost.
So finally with those cold temps we saw some snow flurries! That snow may be pretty and hey, some people even enjoy the winter cold but it can also come with damages that you might not even consider.
So keep this in mind while you're admiring the frost from the inside your cozy bedroom, window frost while sometimes beautiful, can also be damaging and surprisingly enough can even cause mold in your home or office. So follow these tips to keep your windows warm and dry..'
#1 Use a dehumidifier inside your home to keep the moisture out.
#2 Seal any gaps or cracks in your windows.
#3 And most importantly, heat your homes/offices properly!
So keep these tips in mind when it starts flurrying this winter season! Stay warm for the rest of 2019 and in the New Year!
Helping families this Thanksgiving
Loading up the turkeys
SERVPRO of Broome, Tompkins & Tioga Counties was able to help the Broome County Catholic Charities Thanks 4 Giving 2019 Turkey Drive by donating 110 Turkeys to reach their goal of feeding 3,500 families this Thanksgiving.
Each year our company donates to several organizations in the area, with a particular interest in bettering the lives of families and children in our area.
“To do more for the world, than the world has done for you – that is success.”- Henry Ford.
As a special "Thank You" to all of our hard working employees and their families this holiday, extra turkey's were purchased for each employee to take home. We wouldn't be where we are today without the dedication of our staff.
Wishing all the families of the Greater Binghamton and surrounding areas a safe and Happy Thanksgiving!
SERVPRO Large Loss Division
Large Loss Damage
Did you know? Your very own SERVPRO of Broome, Tompkins & Tioga Counties is the Large Loss response team for all of Upstate, Central and Western, NY?! Our certified Large Loss Team will respond to any location within Upstate NY when called! Learn more about how our team handles a large loss! Our elite Large Loss specialists are qualified with the following certifications:
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- IICRC Certified Firm
- SRT - IICRC Fire & Smoke Damage Restoration Technician
- WRT- IICRC Water Damage Restoration
- CCT – IICRC Carpet Cleaning Technician
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- MOLD: Abatement Worker Training
- ECTP – SERVPRO Employee Certification Training Program
- SERVPRO - Fire, Water, Carpet & Upholstery Certified
- HAAG – Roofing Training Certification
- Successful Subrogation I & II
In addition, every large loss is supervised by a commercial operations manager to help ensure seamless communication and timely mitigation. At SERVPRO, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor.
Want to know if you qualify as a commercial large loss? See the list!
-Property Management Facilities
-All Commercial & Industrial Facilities
Any time of day or night the SERVPRO of Broome, Tompkins & Tioga Counties fleet is ready to take off! So give us a call at 607-722-2262.