Recent Storm Damage Posts

Be flood-smart - Reduce your risk

3/20/2020 (Permalink)

Be ready Stay informed and stay prepared has great tips on how to be flood smart and reduce your risk of being unprepared. See below for some suggestions on how to be better prepared this spring storm season. 

A flood does not have to be a catastrophic event to bring high out-of-pocket costs, and you don’t have to live in a high-risk flood area to suffer flood damage. Around twenty percent of flood insurance claims occur in moderate-to-low-risk zones. Property owners should remember: ? The time to prepare is now. Visit for more on family preparedness for flood and other emergencies.

There are a number of steps individuals and families can take to better prepare themselves for flooding and reduce their risks. Remember to have a family evacuation plan, put an emergency kit together, and keep important papers and valuables in a safe, dry place. Gather supplies in case of a storm, strengthen your home against damage, and review your insurance coverages.

Only flood insurance covers flood damage. Most standard homeowners policies do not cover flood damage. Remember: it typically takes 30 days for a new flood insurance policy to go into effect, so get your policy now.. Visit (or call 1-800-427-2419) to learn more about individual flood risk, explore coverage options, and to find an agent in your area.

Before A Flood

Practice your family emergency plan. Plan and practice flood evacuation routes from home, work, and school that are on higher ground.

Conduct a thorough home inventory. Thorough documentation of your belongings will help you file your flood insurance claim. For more information, visit

Your local SERVPRO restoration specialists are happy to serve you 24 hours a day/7 days a week. If you experience a flood damage in your home or business, please call (607) 722-2262.

Spring Forward with Preparedness!

3/2/2020 (Permalink)

Spring flowers Spring flowers growing despite the snow

Well, it is almost time to spring forward and gain an extra hour of sunlight! March brings many things, including longer days, warmer temperature (sometimes) and unpredictable weather.

Living in upstate NY, we always get hit with one more snow storm just when we think we are on the path to spring. Checking the farmer's almanac, here is what we can expect up north. According to weather folklore, if March “comes in like a lion, it goes out like a lamb.” This seems to hold true again this March. Even though the weather is supposed to get increasingly warmer, there may still be a mid-March snowstorm to send us on our way. There is even a possibility that we may have snow on our first day of spring. March 19th is the earliest spring we've ever had!

Although the weather is ever-changing, one thing that can stay constant is how prepared you are for any kind of weather. Check out your farmers almanac and see what you're hometown may experience this spring and summer. Be like your local SERVPRO restoration team and be, "Ready for whatever happens" this spring!

Spring weather is coming; tips to get prepared for whatever comes your way!

2/28/2020 (Permalink)

Spring Storm Stormy spring weather with a Rainbow

Spring is the time of year when many things change—including the weather. Temperatures can swing back and forth between balmy and frigid. Sunny days may be followed by a week of stormy weather. Sometimes extreme weather changes can occur even within the same day.

Advance planning for thunderstorms, lightning, tornadoes, and floods requires specific safety precautions. You can follow many of the same steps that you would for all extreme weather events. Keep an emergency kit on hand. According to, some items to include are:

  • A battery-operated flashlight, a battery-operated NOAA Weather Radio, and extra batteries for both
  • An emergency evacuation or shelter plan, including a map of your home and, for every type of severe weather emergency, routes to safety from each room
  • A list of important personal information, including:
    • telephone numbers of neighbors, family, and friends
    • insurance and property information
    • telephone numbers of utility companies
    • medical information
  • According to the American Red CrossExternal a first aid kit may include:
    • non-latex gloves
    • assortment of adhesive bandages
    • antibiotic ointment
    • sterile gauze pads in assorted sizes
    • absorbent compress dressings
    • tweezers
    • scissors
    • adhesive cloth tape
    • aspirin packets (81 mg each)
    • first aid instruction booklet (NOTE: Customize your first aid kitExternal to meet your individual and family needs.)
  • A 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bags
  • An emergency kit Cdc-pdf[1.08 MB] in your car

Often by the time we are aware of an approaching storm, we have little if any time to prepare for it. But we do know that when spring arrives, thunderstorms, tornadoes, and floods are real possibilities. So why not take the surprise factor out of severe weather and prepare yourself, your family, and your home? If thunderstorms, tornadoes, and floods do occur, you’ll be ready for them.

Have piece of mind knowing that you have SERVPRO franchise professionals in your community who can assist you anytime day or night. We are available 24 hours a day to serve you and help make it, "Like it never even happened."

Call us today if you experience any storm damage to your home or business. Our trained technicians are ready and awaiting your call. (607) 722-2262.

House and Outdoor Winter Storm Prep Tips

12/24/2019 (Permalink)

Winter is here!

We know with large snow storms and freezing rain it can be dangerous for travel and house-care. SERVPRO wants to remind you of some handy tips to stay safe this winter season.

-Put salt down on your driveway and sidewalks. It is hard to see black ice and misjudge your traction on slippery snow.

-Shovel snow periodically to avoid mass build-up. The snow can get dense and heavy over long periods of accumulation.

-Ice removal is time consuming, leaving many car windows poorly cleared. To eliminate this problem, cover your car windows with cardboard before an ice storm.

-Prepare for power outages. It is a good idea to have non-perishable food, flashlights, batteries, firewood, and blankets handy in case of a power outage. Any supplies that require minimal energy should be stored to stay warm and healthy in a storm.

-Have your chimney inspected by a trained professional to assure all parts are working correctly. Eliminate the risk for fire problems throughout the winter season.

We are also available for help 24 hours a day 365 days a year if you ever need assistance. There is no disaster we are not prepared for. Happy Holidays!

Winter Weather: Storm Prep

11/26/2019 (Permalink)

Can we really prepare our businesses for Winter Storms?

Yes! Here are some tips of what can be done in advance of a storm in order to protect your property and liabilities.

- Check for down tree limbs and branches around your property. Weather such as wind, heavy rain, snow and ice can cause branches to fall which could potentially cause damage  to the property and even potentially cause personal injuries.

- Check walkways and parking lots around property for proper drainage to alleviate flood hazard potential.

- Install mats or non slip surfaces and post caution signs where water could be present. Inspect handrails, stairwell and entry ways to address and correct potential slipper or hazardous areas.

Call on your local SERVPRO today about starting a free Emergency Ready Profile for your commercial business. We are here to help.

Flood Safety-Protecting your family

8/12/2019 (Permalink)

Flood Safety Tips

Be Ready for Whatever Happens! Prepare before a flood hits and start by Protecting Your Family with these tips from the American Red Cross.

  • Talk with your family about what to do if a flood watch or warning is issued. Discussing floods ahead of time helps reduce fear, especially for younger children.
  • Make sure you have access to NOAA radio broadcasts:
  • Find out if you are located in a floodplain, which is considered a Special Flood Hazard Area. If so, you are still eligible for flood insurance. Check with your city or county government (start with the Building or Planning Department) to review the Flood Insurance Rate Maps, published by the Federal Emergency Management Agency (FEMA).
  • Find out if local streams or rivers flood easily.
  • Keep insurance policies, documents, and other valuables in a safe-deposit box. You may need quick, easy access to these documents. Keep them in a safe place less likely to be damaged during a flood. Take pictures on a phone and keep copies of important documents and files on a flashdrive that you can carry with you on your house or car keys.

SERVPRO of Broome, Tompkins & Tioga Counties is ready to assist you and your loved ones, anytime day and night. If your home or business experiences damage during a storm situation our team is qualified and ready to help!

Stay prepared by reading more tips below.

SERVPRO Storm Response

7/31/2019 (Permalink)

Storm Response available 24/7

When it comes to fire & water damage, or specialty cleanup needs, your local SERVPRO team should be the first that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss Like it never even happened.

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures.

Whether it’s a major storm event, or a faulty appliance, we will be there with one call. 607-722-2262.

Tornado Damage

3/1/2019 (Permalink)

When it comes to Storm Damage, your world can be turned upside down in a matter of minutes. Our Team was able to assist following a local tornado event in Pennsylvania. Within a matter of minute’s cars, roofs, and building debris were lifted and moved from tornado strong winds. Buildings were left with full exposure to rain and outside elements.

Our TEAM was able to assist a sporting goods store establish temporary fencing and board up services to help secure the store. There was glass and debris inside the building to be cleaned from the storm making it unsafe for employees to report to work. Additionally we worked to relocate merchandise, fixtures, and protect undamaged items from further damage and risk.

In this situation there was no doubt business interruption was going to happen, but it was our goal to minimize the turnaround time as much as possible. Our Team worked with the business owner and its representative’s daily providing updates and keeping communication open between all parties.

If your business is ever affected by unexpected storm damage, we will be there. Just call our local number to learn more about our services and how we can help.

Flood Damage

2/28/2019 (Permalink)

Flooding can happen in a Broome County home or business for many reasons, some related to severe weather or external water supply breaks, and some related to plumbing leaks, broken appliances, or sink and tub overflows by mistake or inattention. When a large amount of water invades, both structural components and the contents of your home are at risk. Our trained crews have many strategies to help you recover from this crisis. When flood damage impacts your home or office, your furnishings, household goods, papers, and other personal articles are often at risk of severe harm. Leaving these portable possessions in your home during flooding remediation also can interfere with the water removal and structural drying necessary to restore soaked building materials. A pack out of contents to a dry area on your property may be necessary to better impact the drying progress of equipment. Removing wet contents allows SERVPRO on-site crews to move through the damaged areas of your home more quickly and efficiently. Water removal, extraction, and structural drying must be completed fast to avoid secondary damage and progressive deterioration of porous materials. When the spaces are cleared, our employees can concentrate on employing powerful water mitigation and drying equipment not on moving boxes and furniture repetitively around the affected areas. SERVPRO inventories and tracks the contents packed out using our Contents Track proprietary program, using bar coding, lists, and digital images to maintain order as we work on restoring items and documenting the process for you and your insurance carrier. Our team members can assist in determining what is salvageable; we will assist in inventorying, and produce the final pack out. When flood damage exposes your home and its contents to potential ruin, a pack out of contents may be necessary. If you experience a flood loss call our office- we can help!

Atlantic Hurricane Season

11/7/2018 (Permalink)

The Atlantic Hurricane season runs from June 1- November 30th. We have one month left. There were a number of tropical depressions this year, with Hurricane Michael being the most severe Hurricane and Weather event along the East Coast this year. It is SO important to insure safety before, during and after a hurricane emergency. Please see the tips below from on how to prepare BEFORE for Hurricane Emergencies.


  • Determine how best to protect yourself from high winds and flooding.
    • Evacuate if told to do so.
    • Take refuge in a designated storm shelter, or an interior room for high winds.
  • Listen for emergency information and alerts.
  • Only use generators outdoors and away from windows.
  • Turn Around, Don’t Drown! Do not walk, swim, or drive through flood waters.

Prepare NOW

  • Know your area’s risk of hurricanes.
  • Sign up for your community’s warning system. The Emergency Alert System (EAS) and National Oceanic and Atmospheric Administration (NOAA) Weather Radio also provide emergency alerts.
  • If you are at risk for flash flooding, watch for warning signs such as heavy rain.
  • Practice going to a safe shelter for high winds, such as a FEMA safe room or ICC 500 storm shelter. The next best protection is a small, interior, windowless room in a sturdy building on the lowest level that is not subject to flooding.
  • Based on your location and community plans, make your own plans for evacuation or sheltering in place.
  • Become familiar with your evacuation zone, the evacuation route, and shelter locations.
  • Gather needed supplies for at least three days. Keep in mind each person’s specific needs, including medication. Don’t forget the needs of pets.
  • Keep important documents in a safe place or create password-protected digital copies.
  • Protect your property. Declutter drains and gutters. Install check valves in plumbing to prevent backups. Consider hurricane shutters. Review insurance policies.

When the Emergency and threat is over, and safety can be insured, we can begin to rebuild and mitigate damage. SERVPRO with over 1,700 Franchises Nationwide will be there READY for Whatever Happens.

Learn More:

Fall Checklist, Getting Ready for Winter

11/7/2018 (Permalink)

As leaves start to fly, revisit your spring cleaning list and add a few seasonal extras to prepare your house for the winter.

The new season should always begin with a fresh start, especially in your home. Is your home ready for the beautiful autumn weather in Upstate NY? We've done our research and with a bit of help from Real Simple, we can help you get through your fall cleaning checklist!

Check out your wooden floors are they scuffed up? See if they need to be sanded or refurbished.

Test all of your home smoke and carbon monoxide detectors; especially as you go through the months with more active fireplaces and with your heat turned up.

Replace Furnace Filters. If you changed your furnace filter in the last three months, now is a good time to do it!

Don't forget the outside of your home too!

Check and clean the gutters before the red and orange leaves fall!

Time to drain and store your garden hoses, don't let them freeze when the first snow falls.

Touch up the paint on your home

Check out the full checklist here!

And if you need an expert to come but to make sure you have your full checklist covered, give SERVPRO of Broome, Tompkins, and Tioga Counties a call. We'll give you and your family a free estimate! (607) 722-2262!

Storm Safety Tips

8/31/2018 (Permalink)

No one likes a rainy day, SERVPRO included. But they do happen, and when a storm strikes both you and your home are at risk. Sudden downpour, power outages, and downed wires are just the tip of the iceberg when it comes to an emergency. The key is to focus on what you can control in times of chaos.

Taking it back to an elementary level (literally) we here at SERVPRO recommend sharing these safety tips with your family, and even reviewing them for yourself!

Follow these 10 Rules from Alliant Energy Kids to stay in control and stay safe:

  1. Have a storm safety Kit Handy
  2. Stay Inside During thunderstorms and Blizzards
  3. Use flashlights instead of candles
  4. Don’t open the refrigerator or freezer unless you absolutely need to
  5. If your power goes out, have an adult notify the power company right away
  6. Don’t try to use a gas appliance to keep warm
  7. Ask an adult to unplug as many as many appliances as possible
  8. Don’t play near generators or heaters
  9. Stay away from damaged or downed lines
  10. Remind adults to watch out for power lines when they’re cleaning up outside

For the full article visit:

SERVPRO: Your 365/24/7 Friend

7/26/2018 (Permalink)


Flooding and water emergencies don’t wait for regular business hours, why would we? As your local SERVPRO we pride ourselves on our proximity and response times, during your emergency. Every second counts (and costs), we know that, and we make it our duty to not waste even one.

Emergencies happen. They can be unpredictable. They can be scary. They can be beat.

SERVPRO’s team of highly trained employees never stop preparing. Each and every SERVPRO team member has been thoroughly trained on fire restoration, water restoration, carpet & upholstery cleaning, and mold mitigation before stepping foot into the field. Together we can beat your emergency.

The fast response times by our highly trained employees are only possible because of our state of the art Fleet of response vehicles. Our fleet of cars, vans, pickup trucks, flatbed trucks, dumpsters trucks, and trailers, provide a vessel outfitted for your specific needs ready at the turn of a key.

We put the best people, in the best locations, and give them the best resources because our clients deserve nothing but the, you guessed it, best.

Dangers of Flash Flooding

3/20/2017 (Permalink)

Flooding is the number #1 weather related cause of death, with majority of those deaths caused by flash flooding. Flash flooding is when there is a large amount of rain that comes down within minutes or hours. Other causes can be heavy rain associated with a severe thunderstorm, hurricane, tropical storm, or melt water from ice or snow flowing over ice sheets or snowfields.

If flooding does occur in your area, please remember

  • Listen to NOAA Weather Radio for current and forecasted conditions in your area.
  • If flooding begins in your area, go to higher ground immediately.
  • When driving, always be aware that the road bed under flood waters may be severely damaged. NEVER drive through flooded roadways. Remember that it takes only two feet of water to carry away a vehicle, including pickups and SUVs.
  • When walking, do not attempt to cross flowing streams. Remember that it takes only six inches of rushing water to knock an adult off his feet.
  • If your vehicle stalls, get out immediately and go to higher ground.
  • Be extra cautious at night, when it is harder to see possible flood dangers.
  • These four words could save your life: TURN AROUND, DON’T DROWN.

When it comes to water damage from flooding, safety is the number one priority. When you can insure the safety of your family and conditions have improved, that is when to call in the professionals and assess damage. Our SERVPRO Team is Ready for Whatever Happens.

If flooding does occur in your area, listen to and adhere to weather alerts and warnings and know your risk!

See the link below to learn about some of History’s worst and most extreme recorded Floods in the U.S.

Floods: How to be Ready

2/23/2017 (Permalink)

Photo:Courtesy of Bill Walsh 2011 Binghamton Flood. SERVPRO Southside Building.

There are several times throughout the year when there is potential for flooding. Examples would be melting snow, heavy rain fall for a long period of time, and quick heavy rain that can cause flash flooding. Please read below on how to be prepared and how to stay safe during a flood emergency.

What you can do before the flood

Stay tuned to your phone alerts, TV, or radio for weather updates, emergency instructions, or evacuation orders.

Basic Flood Safety Tips:

  • Turn Around, Don’t Drown! ®
  • Avoid walking or driving through flood waters.
  • Just 6 inches of moving water can knock you down, and 2 feet of water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground. Flash floods are the #1 cause of weather-related deaths in the US.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning. Please visit for more information on how to stay prepared for all types of emergencies!

Our region is an area that has flooded in the past, and has the potential to flood again the future. It is extremely important to know how to stay safe during a flood emergency, and also how to prepare in advance of a flood.

Preparing for Winter Storms

1/23/2017 (Permalink)

Winter in Upstate NY can sometimes be unpredictable. Weather can change from week to week, but one thing we know for sure is the winter season will be here for a few more months.

The American Red Cross has great tips we would like to share, from what to do during the storm, to what we can already have on hand in your home emergency supply kit.

Remaining Safe During a Winter Storm

  • Listen to a NOAA Weather Radio or other local news channels for critical information on snow storms and blizzards from the National Weather Service (NWS).
  • Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas and make sure that their access to food and water is not blocked by snow drifts, ice or other obstacles.
  • Running water, even at a trickle, helps prevent pipes from freezing.
  • All fuel-burning equipment should be vented to the outside and kept clear.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • Go to a designated public shelter if your home loses power or heat during periods of extreme cold.
  • Avoid driving when conditions include sleet, freezing rain or drizzle, snow or dense fog. If travel is necessary, keep a disaster supplies kit in your vehicle.
  • Before tackling strenuous tasks in cold temperatures, consider your physical condition, the weather factors and the nature of the task.
  • Protect yourself from frostbite and hypothermia by wearing warm, loose-fitting, lightweight clothing in several layers. Stay indoors, if possible.
  • Help people who require special assistance such as elderly people living alone, people with disabilities and children.


Please see the link below for further information on putting together a home supply kit for winter emergencies!

SERVPRO Storm Response

1/10/2017 (Permalink)

When it comes to fire & water damage, or specialty cleanup needs, it’s the SERVPRO brand that comes to mind. Our TEAMS work endlessly to make sure our customers are happy, and have one objective in the aftermath of disaster, to make their loss Like it never even happened.

No matter the job or the size, our SERVPRO teams are ready to handle any size loss. With 1,700+ franchises nationwide, we have access to numerous highly trained personnel and thousands of pieces of equipment. Our SERVPRO Disaster Recovery teams are strategically placed throughout the country to respond when needed. Our Teams have a proven track record for success, assisting with cleanup of floods, tornadoes, wildfires, and damage caused from frigid temperatures.

Whether it’s a major storm event, or faulty appliance, we will be there with one call. 607-722-2262.

Water in the Winter

1/3/2017 (Permalink)

Happy New Year!

As the area’s weather is still ever changing from the 10’s to the 40’s, we may see on and off again snowfall, melting snow, and then again frozen. This can at times wreck havoc on your property. Water intrusions can happen through the roof, walls, windows, or any area not completely sealed---not to mention leaking appliances or broken pipes.

If there is ever a time water damage is noticed, no clean up is “too small”. It is important to address any and all water/moisture issues. The water you see, or not see for that matter, if its trapped in insulation or behind a wall surface, can contain bacteria, cause mold, rot, odor, or other unseen damage. No matter the size, call in one of our professionals for free to do an initial free assessment/ estimate of the damage.

Remember Safety first when it comes to water cleanup. If you can, prevent further damage on your own while waiting for one of our professional team members. If not we will follow up on- site quickly to…

  1. Identify the source/ type of water
  2. Measure temperature and humidity for drying analysis
  3. Survey the Extent of Damage and inspect the premises.
  4. Perform Emergency Water Extraction.
  5. Apply necessary Treatments.
  6. Utilize drying equipment and monitor drying

We will work with you and your insurance company, if you have opened a claim, throughout the water remediation process.

REMEMBER don’t let water of any type sit- call us in and we will be there!

First Day of Winter: Winter Storm Prep!

12/19/2016 (Permalink)

December 21st marks the first day of winter! Upstate NY sometimes has unpredictable weather, we can be surprised by some mild weather and the sun shining….but for the part we know we will see some of those freezing temperatures and Winter storms! It is important to have your home and business ready!

Take a look at some of these Winter Storm Safety Tips from the American Red Cross:

  • Winterize your vehicle and keep the gas tank full. A full tank will keep the fuel line from freezing.
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • Maintain heating equipment and chimneys by having them cleaned and inspected every year.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.

Not following these tips for your property could potentially wreck havoc on your winter season from broken pipes to chimney fires!

SERVPRO wants you to stay safe! If your home or business ever suffers from the cold weather causing issues from water or smoke damage, give us a call and we will be there!

Lightning Safety Awareness Week!

6/23/2016 (Permalink)

It’s the first week of summer and we’ve already had our first night storm. It’s good to be knowledgeable about the potential dangers of lightning at all times of the year, but it’s Lightning Safety Awareness Week we thought it would be a good time to share some details. Surprisingly, lightning is the third greatest storm-related killer in the United States. It is commonly underestimated because many people don’t believe that it could happen to them. However, on average, lightning will kill about 37 people directly, cause 300 injuries and $1 Billion in damages each year. It is important to know that there is no safe place outside when there is a thunderstorm in the area. Even when inside, it is still possible that your home can be struck by lightning as well. Lightning causes about 4,400 home structure fires each year. WOW that’s quite a few. 

Learn more! Check out these helpful tips on what to do if this happens to your home. And don’t forget you can always call us for the clean up!

Hurricane Preparedness Week (May 15 - May 21)

5/16/2016 (Permalink)

Hurricane preparedness week is here!  It only takes one disaster to change the community you live in forever.  Hurricanes are powerful and destructive so it is important to be aware of the necessary preparation.  If you live in an area on the coastline it is important to be prepared and even areas distant from water can be threatened by flooding, winds and tornadoes. 

This week it is important for you to prepare for potential tropical storms or hurricanes. 

Check out the site below for daily tips and other links to ensure your prepared for any storm!

If a hurricane storm has affected your area and its time to rebuild, the Red Cross suggests calling in a professional  when it comes to:

  • Ensuring roof sheathing is properly installed.
  • Ensuring end gables are securely fastened to the rest of the roof.
  • Fasten the roof to the walls with hurricane straps.
  • Elevate your home if it is near the coast and subject to flooding from storm surge.